Vicki began her employment at West Michigan Hearing Services in 2004, and assists Dr. Ed in the fitting and follow-up care of our patients using hearing technology. She also provides hearing aid maintenance and repair services in our office. Additional duties include front office work, and keeping in contact with our extensive patient database. Vicki brings a background of service as a medical assistant, having received her education in that field at the Ross Medical Institute. In addition, she brings to us her experience from many years of customer service employment.
Vicki is a member of the Grand Rapids Accordion Ensemble and has been playing with them for about the past 8 years. She has been playing the accordion since she was 8 and truly enjoys it. She and her husband Bill enjoy reading, biking, and spending time with their grandkids.